Ontario Expands Support for Survivors of Sexual Violence Through the Language Interpreter Services


The Government of Ontario has taken a step to follow through on its commitments from the March 2011 Sexual Violence Action Plan to provide additional support to survivors of sexual violence by expanding the Language Interpreter Services (LIS) program.

On May 24, 2012, the Government announced that it will be “breaking down language barriers” by increasing access to services for survivors of sexual violence who do not speak English and/or French. It is estimated that this service expansion will help “1,000 more women a year who are victims of sexual violence get access to social, health care and legal services in their own languages”. According to the announcement, this “includes sign language interpretation for victims who are Deaf, oral deaf, deafened and hard of hearing and are also victims of domestic or sexual violence”.

The Language Interpreter Services (LIS) program provides interpreters and translators 24 hours a day for multi-lingual requests. For the past 20 years, the program has enabled service providers in Ontario to communicate with their clients who have limited English and/or French language skills, are Deaf, oral deaf, deafened or hard of hearing, and who are victims of domestic violence, sexual violence or human trafficking.

In Ontario, all service providers working with victims of domestic violence, sexual violence, or human trafficking are eligible to access language interpreters on behalf of their clients. The list of eligible agencies and service providers includes social services, healthcare, legal services, sexual assault centers, and the Domestic Violence Court Program. These agencies and service providers can access interpreter services that are available 24 hours a day, seven days a week, and 365 days a year in over 70 languages in person, by telephone or through videoconferencing.

Across the province, service providers can request these services by contacting one of eight agencies that currently deliver the Language Interpreter Services program. Agencies provide language interpreter services in the following regions of Ontario:

CENTRAL ONTARIO

Barbra Schlifer Commemorative Clinic
Telephone: 416-323-9149
Fax: 416-323-9107
TTY: -416-323-1361
Web: www.schliferclinic.com
Location: 489 College Street, Suite 503, Toronto, ON, M6G 1A5

Multilingual Community Interpreter Services
Telephone: 416-426-7051
Toll Free: 1-888-236-8311
24-Hour Domestic Violence Emergency Line: 416-422-5984
Note: MCIS operates a 24-hour emergency interpretation service for the Domestic Violence Court Program and the Toronto Police Service to assist victims of Domestic Violence
Fax: 416-426-7118
Translation Department: 416-426-7051
Email General Inquiries:
info@mcis.on.ca
Email Translation Department: translation@mcis.on.ca
Email Intake Requests:
intake@mcis.on.ca
Web: http://www.mcis.on.ca/
Location: 789 Don Mills Rd, Suite 608, North York, ON M3C 1T5

WESTERN ONTARIO

Across Languages Translation and Interpretation Service
Phone: 519-642-7247
Fax: 519-642-1831
Email: info@acrosslanguages.org
Web: http://www.acrosslanguages.org/
Location: 515 Richmond Street, Unit 3, London ON, N6A 5N4

Information Niagara
Telephone Niagara Region: 2-1-1
Telephone Main:
905-682-6611
Toll Free: 1-800-263-3695
Fax: 905-682-4314
Web: http://www.informationniagara.com/
Location: 235 Martindale Road, Unit 10, St. Catharines, ON L2W 1A5

The Kitchener-Waterloo Multicultural Centre
Telephone: 519-745-2531
Interpreter Services: 519-745-2593
Fax: 519-745-5857
Web: http://www.kwmc.on.ca/
Location: 102 King Street West, Kitchener, ON N2G 1A6

The Multicultural Council of Windsor and Essex County
Telephone: 519-255-1127
Fax: 519-255-1435
Web: http://www.themcc.com/
Downtown Location: 245 Janette Avenue, Windsor, ON N9A 4Z2
East End Location: 7651 Tecumseh Road East, Windsor, ON N8T 3H1

EASTERN ONTARIO

Immigrant Women Services Ottawa
Telephone: 613-729-3145
Fax: 613-729-9308
Email: infomail@immigrantwomenservices.com
Web: www.immigrantwomenservices.com
Location: 219 Argyle Street, Suite 400, Ottawa, ON K2P 2H4

NORTHERN ONTARIO

Thunder Bay Multicultural Association
Telephone: 807-345-0551
Toll Free: 1-866-831-1144
Fax: 807-345-0173
Email: info@tbma.ca
Web: http://www.thunderbay.org/
Location: 17 North Court Street, Thunder Bay, ON, P7A 4T4

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The Language Interpreter Services (LIS) program is funded by the Ontario Women’s Directorate, and administered by the Ministry of Citizenship and Immigration.

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Always remember that you may have been victimized by sexual violence, but by searching for help you have started your healing.

Survivors Guide

Sexual Violence Against Young Women and Police Response


“[The police should] make us feel more safe and do more to make the community aware they are taking abuse seriously.” (Youth Alliance Report, p.14)

These are not my words, but I understand them.

Imagine if you filed a police report about the sexual abuse or other form(s) of sexual violence overwhelming your life and you did not receive the support you expected. Support from the men and women we are all taught to trust from the time we are small children because it is the job of the police to protect us from bad things and bad people.

A police officer once asked me why I had waited so long to file a report about the sexual abuse I had experienced in my youth. As an adult, that question shocked me and for a moment, it made me feel as if there was something wrong with me for not coming forward sooner. That question still haunts me today because I know it should never have been asked.

Imagine my sadness a few months ago when I began working to raise awareness about the Youth Alliance Report, and learned that young women in Toronto are experiencing barriers to accessing real support from the police. Young women in Toronto report feeling blamed for being victimized by sexual violence. Young women in Toronto feel re-victimized when they report experiences of sexual violence to the police. Young women in Toronto feel uncertain that they can trust the police to follow through when they report incidents of sexual violence, especially if the perpetrator is someone they know.

No young woman in Toronto – no young woman anywhere – should ever feel any of this.

The Youth Alliance is a group of five young women leaders in Toronto who came together to address policing, sexual assault, and gender-based violence against youth. The group was supported by the Toronto Police Service’s Sex Crimes Unit to review police policies and procedures from a youth perspective. The Youth Alliance also engaged in community-based research.

The end result is the Improving the System: Police Policy and Practice on Sexual Assault against Young Women, a report developed with support from METRAC (The Metropolitan Action Committee on Violence Against Women and Children).

The report identifies strengths, challenges, and gaps in Toronto Police Service policies and procedures and proposes recommendations in five key areas of concern:

  • policy and procedures
  • youth leadership
  • training
  • communications
  • accountability

As adults, even when we have a vague understanding of our rights, the workings of the justice system, and the people in place to support and protect us, we struggle. We struggle with the trauma of having to re-tell our stories of sexual abuse and other sexual violence to multiple sources to get them to see us as credible people who have survived and deserve the benefit of justice. We struggle to understand the existing policies and practices that re-victimize rather than protect us.

Young women should never experience these struggles.

One Toronto Police Service officer who participated in the development of the report stated, “Public and/or victim feedback is the best feedback the service can receive” (Youth Alliance Report, p.13).

It is important for everyone this report reaches to read the report and give feedback.

If you have concerns about what is detailed in the Youth Alliance Report contact Toronto Police Service:

Phone: 416-808-8000
Email: William.Blair@torontopolice.on.ca
Mail: Chief William Blair, Office of the Chief of Police, Toronto Police Service, 40 College Street, Toronto, Ontario M5G 2J3

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Recovery Bill of Rights for Trauma Survivors


Trauma is defined as “any physical damage to the body caused by violence or accident” and “an emotional wound or shock often having long-lasting effects”. Sexual abuse and sexual assault are trauma.

When most people think of trauma, they do not include sexual abuse or sexual assault. The things that come to mind are physical injuries caused – in most cases – by accidents or serious illness. The loss of a loved one is considered a traumatic incident, whether that occurs through death or the sudden end of a relationship. For some, the loss of a beloved pet may be traumatic. In these situations, the affected party is usually given space and time to heal in their own way. They are treated with compassion and care, and they are respected for having survived a tragedy.

Unfortunately, these thoughts and sentiments are not always extended to survivors of sexual abuse and sexual assault. Many survivors never receive the space or time necessary to heal. In some cases, survivors of sexual abuse and sexual assault may be treated as if a disease that requires aggressive treatment or a cure has inflicted them, while some may not receive any care at all. As a result, quite frequently, survivors are re-traumatized.

According to the Trauma-Informed Toolkit developed by Klinic Community Health Centre in Winnipeg, Manitoba

“People who have been affected by trauma are at risk of being re-traumatized in every social service and health care setting. This is often due to a lack of knowledge about the effects of traumatic events and a limited understanding of how to work effectively with survivors. Trauma effected people frequently feel misunderstood and unsupported which can impede healing and growth. This can be prevented with basic knowledge and by considering trauma-informed language and practices.”

 As survivors of sexual abuse and sexual assault, in social service and health care settings, we can demand the care, time, and space that we need for healing. The Recovery Bill of Rights for Trauma Survivors written by Thomas V. Maguire, PhD in 1995 provides a guide to the rights entitled to every survivor in four areas

  • personal authority
  • personal boundaries
  • personal communication
  • the domain of psychotherapy

As you move forward in your healing, you may use this guide to assert your rights. ___________________________________________________________________

A RECOVERY BILL OF RIGHTS FOR TRAUMA SURVIVORS

 As a Matter of Personal AUTHORITY, You Have the Right . . .

  • to manage your life according to your own values and judgment.
  • to direct your recovery, answerable to no one for your goals, effort, or progress.
  • to gather information to make intelligent decisions about your recovery.
  • to seek help from a variety of sources, unhindered by demands for exclusivity.
  • to decline help from anyone without having to justify the decision.
  • to have faith in your powers of self restoration — and to seek allies who share it.
  • to trust allies in healing as much as any adult can trust another, but no more.
  • to be afraid and to avoid what frightens you.
  • to decide for yourself whether, when, and where to confront your fear.
  • to learn by experimenting, that is, to make mistakes.

For the Preservation of Personal BOUNDARIES, You Have the Right . . .

  • to be touched only with your permission, and only in ways that are comfortable.
  • to choose to speak or remain silent, about any topic or at any moment.
  • to choose to accept or decline feedback, suggestions, or interpretations.
  • to ask for help in healing, without having to accept help with work, play, or love.
  • to challenge any crossing of your boundaries.
  • to take appropriate action to end any trespass that does not cease when challenged.

In the Sphere of Personal COMMUNICATION, You Have the Right . . .

  • to ask for explanation of communications you do not understand.
  • to express a contrary view when you do understand and you disagree.
  • to acknowledge your feelings, without having to justify them as assertions of fact or actions affecting others.
  • to ask for changes when your needs are not being met.
  • to speak of your experience, with respect for your doubts and uncertainties.
  • to resolve doubt without deferring to the views or wishes of anyone.

Specific to the DOMAIN of Psychotherapy, You Have the Right . . .

  • to hire a therapist or counselor as coach, not boss, of your recovery.
  • to receive expert and faithful assistance in healing from your therapist.
  • to be assured that your therapist will refuse to engage in any other relationship with you — business, social, or sexual — for life.
  • to be secure against revelation of anything you have disclosed to your therapist, unless a court of law commands it.
  • to have your therapist’s undivided loyalty in relation to any and all perpetrators, abusers, or oppressors.
  • to receive informative answers to questions about your condition, your hopes for recovery, the goals and methods of treatment, the therapist’s qualifications.
  • to have a strong interest by your therapist in your safety, with a readiness to use all legal means to neutralize an imminent threat to your life or someone else’s.
  • to have your therapist’s commitment to you not depend on your “good behavior,” unless criminal activity or ongoing threats to safety are involved.
  • to know reliably the times of sessions and of your therapist’s availability, including, if you so desire, a commitment to work together for a set term.
  • to telephone your therapist between regular scheduled sessions, in urgent need, and have the call returned within a reasonable time.
  • to be taught skills that lessen risk of retraumatization:
  • containment (reliable temporal/spatial boundaries for recovery work);
  • systematic relaxation;
  • control of attention and imagery (through trance or other techniques).
  • to reasonable physical comfort during sessions.

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Always remember that you may have been victimized by sexual violence, but by searching for help you have started your healing.

Survivors Guide

Leaving 2011 Behind


2011 was a hard year.

We were triggered by an endless stream of situations in which survivors were blamed for their abuse. We endured as members of the media, law enforcement and the criminal justice system perpetuated myths about sexual violence. We witnessed institutional cover-ups of sexual abuse that protected the abusers while ignoring the needs of society’s most vulnerable. We were reminded that power, in all its forms, is the tool used by abusers to victimize, avoid detection, and to escape punishment.

But, we were encouraged by the countless survivors who chose to break their silence to name abusers, hold abusers accountable, and make abusers powerless.

Now we must look ahead to 2012. In the year ahead, we will continue to focus on healing. We will widen the scope of information about resources and support services available to survivors across Canada; and we will share stories from survivors about how they have coped in the aftermath of sexual abuse and sexual assault and what has helped them in their individual healing journeys.

We wish everyone the best for the New Year as we move forward together in our search for healing.

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Always remember that you may have been victimized by sexual violence, but by searching for help you have started your healing.

Survivors Guide

Annual Reports of the Office of the Federal Ombudsman for Victims of Crime


On September 19, 2011 the Minister of Justice and Attorney General of Canada, the Honourable Rob Nicholson, tabled the 2008-09 and 2009-10 annual reports of the Office of the Federal Ombudsman for Victims of Crime.

The reports provide information about the progress and accomplishments of the Office of the Federal Ombudsman for Victims of Crime. The Office was created in 2007 as an independent resource to ensure the federal government meets its responsibilities to victims of crime in Canada by addressing their needs, promoting their interests, and making recommendations to the federal government about issues that affect victims negatively. According to the reports, there was a continued rise for its services in the Office’s second and third year of operations.

Sue O’Sullivan, Federal Ombudsman for Victims of Crime stated, “The Office has made tremendous progress in the few short years since it opened its doors and I am proud to share those accomplishments with Canadians. Our dedicated staff work everyday to effect positive change for victims – whether it’s helping victims one-on-one or talking to the decision and policy makers in this country about what needs to change to make the system work for victims. I look forward to continuing this good work in collaboration with victims, the federal government, and various victim-serving organizations across Canada.”

The 2008-2009 Annual Report overviews the following issues and recommendations:

  • A Voice for Victims – working closely with victims, victim service providers and other federal government departments to push for change and to build an office where victims’ voices matter
  • Awareness and Partnership Building – reaching out to stakeholders at conferences and other forums that helped to raise further awareness of victims’ rights and concerns in Canada
  • Progress towards positive change
    1. Making offenders convicted of child sexual exploitation ineligible for accelerated parole
    2. Expanding the network of Child Advocacy Centres in Canada
    3. Notifying victims of the deportation status of offenders
    4. Making offenders accountable to harm done to victims
    5. Providing support to victims of crime through Bill C-550
  • Updates on 2007-08 recommendations

The 2009-2010 Annual Report overviews the following issues and recommendations:

  • A Voice for Victims – providing victims of crime with a voice and to ensure that the Government met its commitments to victims
  • Privacy Laws and Victim Referrals – providing an opportunity for RCMP officers to provide proactive, active and passive referrals, depending on the circumstances to victims of crime
  • Sexual Violence and Harassment in the Military – recommending the Minister of National Defence consider the unique challenges that some recruit victims face in reporting sexual violence and to ensure that existing support and services available were meeting victims’ needs
  • Missing Persons Index – recommending the Minister of Public Safety develop a Missing Persons Index (MPI) for victims to be given high priority
  • Victims of Hate Crime – recommending that the Government consider amending the Criminal Code to allow for community victim impact statements, since hate crimes attack an entire community based on a certain characteristic that ultimately define their identity as a member of a particular group

You may read the full reports on the web site for the Federal Ombudsman for Victims of Crime:

2008-09 Annual Report

2009-10 Annual Report

If you have questions or concerns about the reports contact the Federal Ombudsman for Victims of Crime:

Telephone (toll-free): 1-866-481-8429
TTY (Teletypewriter): 1-877-644-8385
Outside of Canada: 1-613-954-1651
Email: victimsfirst@ombudsman.gc.ca
Fax: 613-941-3498
Mail: Office of the Federal Ombudsman for Victims of Crime, P.O. Box 55037, Ottawa, Ontario K1P 1A1

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Always remember that you may have been victimized by sexual violence, but by searching for help you have started your healing.

Survivors Guide

 

Publication Bans: Sexual Abuse and Sexual Assault Cases


On the morning of the preliminary hearing, the Crown Attorney asked the victim in the sexual abuse case if she wanted to have a publication ban placed on the trial. Until that moment, she did not know that it was possible to protect her identity and shield her life from unwanted invasion due to harmful publicity.

She had taken other steps to protect herself. She had moved, changed her phone numbers, cut of communication with friends and family members, and she had even changed her job because she feared the backlash she would face for seeking justice against her offender. The expenses, the personal losses, the stress and anxiety she felt about the case might have been prevented had she known that she could protect her privacy with a simple request to the court.

In sexual abuse and sexual assault cases, the victim(s) has the right to request a publication ban.

According to the Ontario Ministry of the Attorney General, “the media is constitutionally entitled to publish information about court cases, but there are exceptions to this right. The court may (and frequently must) impose publication bans to protect the fairness and integrity of the case, the privacy or safety of a victim or witness, or the identity of a child or youth.” Under the Criminal Code of Canada, two sections apply to victims in sexual abuse and sexual assault cases. These sections prohibit the publishing, broadcasting or transmitting of information:

Section 486.4 provides for orders restricting publication of information that could identify a complainant or witness in a sexual offence

Section 486.5 deals with publication bans on information revealing the names of victims, witnesses and justice system participants, where the order is deemed necessary for the proper administration of justice

When a publication ban is applied, it is noted in the court record. All case documentation is marked with “”PUBLICATION BAN” and the number(s) of the related section(s) of the Criminal Code is also listed. In addition, when members of the public or the media request access to the court record, Ministry staff must inform them that the case is subject to a publication ban.

This makes it possible for survivors of sexual abuse and sexual assault, adults and children, to protect their identity from harmful publicity. Survivors do not need to incur expenses or take extreme steps because the Criminal Code of Canada clearly states the right and provides the tools to protect their identities.

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Always remember that you may have been victimized by sexual violence, but by searching for help you have started your healing.

Survivors Guide

Support for Male Survivors of Sexual Abuse


The province of Ontario has recognized the need to provide services tailored to male survivors of sexual abuse. The government’s plan includes a 2-year investment of $2.2 million to establish dedicated services for male survivors of sexual abuse.

Starting in early summer 2011, male survivors of sexual abuse will have access to an integrated network of services and support through 45 agencies across the province. The agencies will work together to provide training, public education and other professional development services to ensure male survivors of sexual abuse receive the supports they need.

These agencies will co-ordinate the delivery of specialized services for male victims including:

  • individual and group counselling
  • peer support
  • residential services
  • telephone and e-counselling

You may see the complete list of Service Providers here: http://www.attorneygeneral.jus.gov.on.ca/english/news/2011/20110413-male-bg.asp

Survivors will also have access to a new 24 hour, toll-free phone number that will provide crisis and referral services.

The government emphasized that this initiative complements a wide range of existing services that male survivors of sexual abuse can access, noting that The Men’s Project in Ottawa will receive funding to continue to work in the area of men’s services to male survivors of sexual abuse in the Cornwall and Ottawa areas.

A provincial advisory committee of experts is in place to ensure services across the province are rolled out smoothly and effectively, and are responsive to the needs of survivors. Members of the provincial advisory committee include:

  • Dr. Fred Mathews, psychologist and research and quality assurance project lead, Office of the Provincial Advocate for Children and Youth
  • Arthur Lockhart, professor of justice studies at Humber College and founder of The Gatehouse
  • Dr. Peter Jaffe, professor in the Faculty of Education at the University of Western Ontario
  • A representative from Findhelp Information Services and a representative from each of the four regional partnerships
  • A member of the Office for Victims of Crime
  • A representative from the Ontario Victim Services Secretariat

If you have questions or concerns about these services for male survivors of sexual abuse, you may contact the office of the Ontario Attorney General

Toll-free: 1-800-518-7901
Toronto: 416-326-2220
Teletypewriter (TTY) toll-free: 1-877-425-0575
Teletypewriter (TTY) Toronto: 416-326-4012
Email: attorneygeneral@ontario.ca
Mail: Ministry of the Attorney General, McMurtry-Scott Building, 720 Bay Street, 11th Floor, Toronto, ON  M7A 2S9

 

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Always remember that you may have been victimized by sexual violence, but by searching for help you have started your healing.

Survivors Guide

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